4 Common Sense tips for Small Business Public Relations

Gearing up for New Public Relations & Better Marketing

While many of us rattle chains and boast the birth of new media and new public relations methods, there are still manypublic relations ways in which the most traditional public relations and marketing principles can be applied to new technology and current social media marketing trends.   No part of content marketing and PR should ever be intimidating and to help ensure success here are 4 useful tips that can make even the most inexperience business owner feel comfortable about jumping into the world of content marketing and public relations.

Public Relations & Content Marketing Tip #1 – Leverage the Fundamentals

Research, planning, implementation and evaluation still exist.  What many business owners don’t realize is these have a place even in the new way of doing things.  You have to avoid being tempted by the deceptive simplicity of social media, as it will inevitably swallow your business and your brand image.  This has happened to a number of businesses that dove in without first understanding the beast.

Not all social media sites serve the same purpose and many more are very specific to a certain industry.  If you want to benefit from social media and improve public relations then you need to find a venture that is a strategic fit.  And never abandon the wisdom of defining goals and coolly calculating your plan.

Public Relations & Content Marketing Tip #2 – The Blog

No post you produce has to be long, fancy or uber-professional.  Your customers are looking for specific topic and insights.  They recognize that they can’t get the answers all in one place but they’re willing to look around to find some direction.  To make a successful business blog to improve public relations you simply need to understand your market and subject matter then give your followers what they want – information.

At its basic core, the blog is simply a tool to keep customers coming back.  You’re not writing scientific formula, you’re not reinventing the wheel, you’re just sharing a solution… or a path to a solution.

Public Relations & Content Marketing Tip #3 – The power of Video

If the pen is mightier than the sword the video is like a tactical nuke that can wipe out everything.  People love video – we have since the dawn of moving pictures so many years ago.  Research has proven that huge audiences are watching videos online, within sites like YouTube.  You need leverage that same system to improve your public relations and consumer outreach.

How to videos, testimonials, promotional videos, interviews, commercials, etc.  There are dozens of opportunities to improve your position within your audience.

Public Relations & Content Marketing Tip #4 – Be Prepared

You can’t enter a social setting with consistent interaction and not expect there to be misunderstandings, negative feedback and more (or worse).  Part of your social media and public relations strategy should be some plan in place to deal with less than favorable issues in social media.  Being prepared ahead of time is the best way to handle a crisis, rather than trying to fumble through a public relations nightmare.



4 Responses to “4 Common Sense tips for Small Business Public Relations”

  • It is good to remember that some of the tried and true methods used in traditional public relations can be carried over into the new world of social media. There is, after all, a reason that those methods worked.

    The importance of videos cannot be overstated. (Nice comparison with the nukes, btw.) In addition to being preferred by many people, they also help build trust because people see that you are a real person.

  • Dan:

    Right you are Steve, “some” can be carried over. The main challenge that many have is remembering that there is a reason why it is called “social.” We are smack in the middle of a period in which organizations are under a microscope to do the right thing, but admit when they haven’t and make good on promises. There is no where to run and hide, but consumers actually think MORE of an organization when they are humanized.

    Thanks for the comment.

  • Everyone wants to forget the basics, the fundamentals and go for the shiny new toys.. when research, preparation still hold. Like what you said about the blog – answering the questions your customers are asking, good for PR and inbound marketing, SEO as well. FWIW.

  • thomas:

    Agree, especially on the point about research. That is why we started Market Research Science, because we saw customers jumping to web design before building the foundation.

    Thanks for the comments.

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